Does Spring Hill Nursery have a grade at the BBB?

On a scale of 1 to 5, the BBB has a 1.12 average consumer rating for Spring Hill Nursery. Their overall grade is a B.

Where is Spring Hill Nursery located?

Spring Hill Nursery was founded in 1849 and is headquartered in Tipp City, OH.

Can I call Spring Hill Nursery to place an order or ask questions?

Yes. You can call Spring Hill Nursery during normal business hours at 513-354-1509.

Spring Hill Nurseries Review & New Top 20 Rank

Spring Hill Nurseries Grade: D

Overall rating: 69

Top 20 Rank: #20

Recommendation: In our opinion, do not buy. High prices, horrible reviews.

Website: www.springhillnursery.com

Location: Tipp City, OH

Why do we list location? This is so you can know, in most cases, where the evergreen shrubs you buy are coming from.

We evaluate and score 10 different categories. You can read details on what each category means and how we score it here.

Spring Hill Nurseries Review

Spring Hill’s rating was 69 with a D grade for our latest update. That puts them in last place in our top 20. They have been around since 1996, and have a site that is pretty easy on the eyes & simple to get around on.

You know their plant quality is suspect when one of their suppliers didn’t want us to take pictures or associate them as a supplier to Spring Hill’s. That is a major red flag.

Spring Hill Nurseries Google customer reviews are rough. Most were unpleasant comments on plant quality. Shipping times also seemed to be a big issue. Spring Hill Nursery does not fare better with the Better Business Bureau. Read BBB reviews here. 44 reviews with a 1.12 rating.

Spring Hill Nurseries sizes we saw ranged from 4″ to 1-gallon containers. It’s not easy to find a listing for just evergreen shrubs or evergreen trees. Overall, they appear to have a decent selection of trees, shrubs & perennials.

When we checked recently prices are almost as high as Nature Hills. That’s not good.

Spring Hill shipping rates were on the lower end compared to other online nurseries. For a $100 order, you would pay $15.95 shipping.

The return policy is unique and seems to have been changed recently. Spring Hill issues a replacement certificate; “Order with complete confidence. We select and ship only the finest quality bulbs, plants, and trees. We pack them carefully to ensure they arrive safely. If you are not pleased with your purchase, please call or email us and our Customer Service representatives will be happy to help you obtain a merchandise credit. Your order is important to us, and we want you, our customer, to be completely satisfied.”

Harder to find these days but you can join the Spring Hill Nursery mailing list to receive catalogs here.

They seem to have a pretty thorough library of planting guides, how-to videos, and other resources.

What were the red flags?

The pricing and site promotions are a bit tricky. Charging $80 for a 3-foot bare-root tree is a bit absurd.
They are getting hammered pretty hard on Google and the BBB with negative customer reviews. That’s never a good sign.

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About the Author

About
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Doug Hall

President at Target Marketing Solutions

Doug Hall owns BuyEvergreenShrubs.com and has over 14 years experience working with some of the largest online plant nurseries. Doug has consulted for, visited and evaluated quality from over 50 plant nurseries. He also has extensive direct marketing experience.