Updated February 5, 2020
Garden Crossings Grade: B
Overall rating: 85.0
Location: Zeeland, MI
Why do we list location? This is so you can know, in most cases, where the evergreen shrubs you buy are coming from.
Breakdown of scores from each of the 11 factors we evaluate. You can read details on what each category means and how we score it here.
|Years site active||9|
|Range of sizes||8.5|
Garden Crossings Review
Garden Crossings rolled out a whole new look to their website in January. This includes a new logo Judging from some of the glitches we saw the past 4 to 6 weeks we suspected something was in the works. Still a few small wrinkles to iron out but overall, very impressive. The site is so intuitive and much easier to get around on. It's a cleaner, updated look that I think people of all ages will appreciate.
One of the improvements is the site being easier to find plants. 2 clicks and we were able to see that they had 306 shrubs listed for sale. They always seem to be on top of all the new plant introductions. every year, especially plants from Proven Winners. 2020 is no exception, they have 114 new plants already listed at the start of February. You can view them all here.
Garden Crossings has a focus more on perennials and annuals than evergreen trees & shrubs. In fact, they are one of our highest rated online nurseries for perennials and annuals. As of February 1st, there were 764 annuals and perennials listed on the website.
Garden Crossings is still offering free shipping on orders over $149 with Code 20GRDN20. We had incorrectly reported earlier that free shipping had ended. There is a banner towards the bottom of the home page that we didn't notice. There's places on both the cart & checkout pages to enter a coupon code. You can free shipping promotions for all our top rated nurseries here.
One thing new they offer is quantity discounts. That' smart. Anywhere from 5% up to 20% off for certain minimum quantities of products.
Garden Crossings is located in Michigan. Any orders you place now will be taken out of their inventory counts but will not ship until spring. Order & Shipping Information page says that they will start shipping the week of March 30. Garden Crossings does a good job clearly letting you know when your plant(s) will be delivered. There are, unfortunately, some other online nurseries that will take your order & money without mentioning when it will be shipped.
Garden Crossings has a decent variety of container sizes for sale Pot sizes we saw ranged from 1-quart to 1-gallon.
With the new website Garden Crossings has revised their return policy. They still offer refunds (pretty rare) but the language has been updated. You have to notify them of any issues within 24 hours of receipt; "If you have filed a claim with us within 24 hours as outlined above, we will be happy to issue you a refund for the purchase price of the plant within 30 days of receipt if your plant fails. No replacement plants or refunds will be issued after 30 days".
The language is not as good as it used to be but quite honestly, I can't blame them. We've ordered from Garden Crossings. They send quality plant material. They have a solid reputation within the industry. But, they can't grow the plants for you as well. They have no control over your plants after you get them. As it should be, you take responsibility of caring for the plants once you get them.
Garden Crossings has about 800 annuals & perennials for sale on their website. That's a LOT of plants to keep in stock. It made us wonder if they were growing & fulfilling everything from their location. We contacted Garden Crossings and they confirmed that they do, in fact, ship everything from their one location. So you don't need to worry if plants you order might come at different times from different locations. And pretty much everything is grown & maintained on location. They told us; "We grow approximately 90% of our mail order annuals and perennials in house from starter plugs from wholesale nurseries. As we start to run out of our finished annuals we do pull stock from a local supplier to continue filling the demand."
Also, our interaction with them was awesome. It's obvious they really care about sending quality plants to you. There's a reason why they are #2 on our rankings.
Garden Crossings also has a retail garden center for local customers. If you are in their area, you can order online and pick up at their retail garden center.
Garden Crossings Nursery reviews on Google has an excellent average of 4.6 out of 5 stars.
Garden Crossings has been one of the drop shippers for Nature Hills, shipping some orders for them. You can usually get a better price buying from Garden Crossings direct then for the same product on Nature Hills.
What were the red flags?
- For as long as the site has been active, there are not a lot of product reviews. Just seems odd.
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