Garden Crossings Grade: B+
Overall rating: 88.5
Top 25 Rank: #2
Location: Zeeland, MI
Our bottom line: Good people with good plants
Why do we list location? This is so you can know, in most cases, where the evergreen shrubs you buy are coming from.
We evaluate and score 10 different categories. You can read details on what each category means and how we score it here.
Garden Crossings Review
Garden Crossings came in at an 88.5 rating. That keeps their grade at a B+ grade and #2 in our top 20 rankings. The owners are true plants-people that care about sending high-quality plants.
Garden Crossings Site is Easy to Use
Garden Crossings rolled out a whole new look to its website in January 2020. This includes a new logo. They did some more tweaking through 2021 and 2022.
The site looks good. It is so intuitive and much easier to get around. It’s a cleaner, updated look that I think people of all ages will appreciate. There are just a few things I’d clean up but nothing that should stop you from buying from them.
It looks like they have added a LOT of filtering options to find plants. We had to expand one of the filter options but it still only needed 3 clicks to get to evergreen shrubs. They also have 79 different filtering options.
They always seem to be on top of all the new plant introductions, especially plants from Proven Winners. You can view all their new plants for 2023 here.
Garden Crossings has a focus more on perennials and annuals than evergreen trees & shrubs. In fact, they are one of our highest-rated online nurseries for perennials and annuals. They also sell houseplants.
Garden Crossings is still offering free shipping on orders over $149 with Code FUNFALL. There are places on both the cart & checkout pages to enter a coupon code. You can view free shipping promotions for all our top-rated nurseries here.
One thing new they offer is quantity discounts. I don’t know about you but I rarely buy just 1 of any perennial or especially annuals. You can get anywhere from 5% up to 20% off for certain minimum quantities of products. That’s a great feature.
Garden Crossings has a decent variety of container sizes for sale Pot sizes we saw ranged from 1 quart to 1 gallon.
With the new website Garden Crossings has revised its return policy. They still offer refunds (pretty rare) but the language has been updated. You have to notify them of any issues within 24 hours of receipt; “If you have filed a claim with us within 24 hours as outlined above, we will be happy to issue you a refund for the purchase price of the plant within 30 days of receipt if your plant fails. No replacement plants or refunds will be issued after 30 days”.
The language is not as good as it used to be but quite honestly, I can’t blame them. We’ve ordered from Garden Crossings. They send quality plant material. They have a solid reputation within the industry. But, they can’t grow the plants for you as well. They have no control over your plants after you get them. As it should be, you take responsibility of caring for the plants once you get them.
With the huge selection Garden Crossings offers, we were wondering if they actually shipped everything themselves or sent some orders to other nurseries for fulfillment. We contacted Garden Crossings and they confirmed that they do, in fact, ship everything from their one location. So you don’t need to worry if the plants you order might come at different times from different locations. And pretty much everything is grown & maintained on location. They told us; “We grow approximately 90% of our mail-order annuals and perennials in-house from starter plugs from wholesale nurseries. As we start to run out of our finished annuals we do pull stock from a local supplier to continue filling the demand.”
Also, our interaction with them was awesome. It’s obvious they really care about sending quality plants to you. There’s a reason why they are firmly entrenched as one of our top-ranked online nurseries.
Garden Crossings also has a retail garden center for local customers. If you are in their area of Zeeland, MI, their retail garden center may still be open. Call them first to verify.
Garden Crossings Nursery reviews on Google have a respectable average of 4.7 out of 5 stars with 192 reviews as of September 28th
Garden Crossings has been one of the drop shippers for Nature Hills, shipping some orders for them. You can usually get a better price buying from Garden Crossings directly than for the same product on Nature Hills.
What were the red flags?
- For as long as the site has been active, there are not a lot of product reviews. Just seems odd.
Garden Crossings Frequently Asked Questions
Where is Garden Crossings located?
They are located at 4902 96th Ave, Zeeland, MI 49464.
Is Garden Crossings open to the public?
Garden Crossings has a retail garden center. We recommend you call them first to get their hours of operation. (616) 875-6355.
Does Garden Crossings offer free shipping?
Yes, free shipping is offered on orders over $149. You need to use a coupon code which varies from season to season. You can usually find the coupon code towards the bottom of their home page.
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