|Years site Active||4.5|
|Range of sizes||9|
Garden Goods Direct Review
We spoke to Woodie!!! Yes, Virginia, there is a Woodie and he is an awesome guy. I know I'm going old school but he kind of reminded me of a cross between Johnny Appleseed and Paul Bunyan. Garden Goods has posted a couple of videos with Woodie hosting. https://www.youtube.com/watch?v=FOYUCk0xRpE&feature=youtu.be Here's another one. Look at the quality of the evergreens! https://www.youtube.com/watch?v=cP0pg0btfv0&feature=youtu.be
The Overall rating and grade for Garden Goods Direct went up 1 point. That was enough to bump them up one spot in our rankings & get them into our top 10. Garden Goods Direct, also known as Woodie's Garden Goods, debuted a re-designed site spring of this year. It's obvious they are still tweaking and making improvements. Some are very cool and useful. Others, in our opinion, not so much.
Using 2 of the more popular online marketing tools reveals a steep drop in traffic from the major search engines that started in April of this year. Garden Goods has recovered but the traffic drop came at their busiest time of the year. It also appears that although some of the traffic has returned, you may still have some difficulty finding them when searching for some of the most popular evergreen trees & shrubs.
For us it reaffirms that they are really good plant people. Just maybe not the greatest marketing folks. I honestly feel bad for them. They seem like good folks that send good plants. We ordered from them before: Unboxing Plants From Garden Goods Direct. Between talking to Wooide (who knows his plants), receiving plants ordered and watching the videos it has us cinvinced that they really emphasize sending quality plants at a reasonable price.
Don't let us scare you away. The Garden Goods Direct site looks good, just lacks a lot of e-commerce best practices that would help out sales for Garden Goods Direct. The good news is that they do appear to be testing new elements and making revisions frequently.
They're also offering 10% off coupons as well as free shipping on orders over $99. If you sign up to their email list, you will get a 15% off coupon. No, you can't use them both on the same order.
It appears they're the online store for, or associated with Patuxent Garden Center. We came to this brilliant deduction because they share the same address. They don't have a lot of reviews for products but they have a 4.5 out of 5 rating on Etsy with 2,310 reviews. That's a plus.
Google reviews for Garden Goods Direct have a 4.2 average star rating. Only 260 Google reviews for the past 12 months; That seems low. You can view Garden Goods Direct Google reviews here.
They have an impressive number of evergreen trees & shrubs. Mostly 1 and 3 gallon sizes and at reasonable prices relative to what others online are charging.
Our bottom line is they seem to be good people that care. Especially with the latest site design changes, it is more obvious that they are plant people, not necessarily online marketing people. That's not a totally bad thing!
What were the red flags? We deducted four points for the following reasons.
- Their guarantee and return policies are very similar to Nature Hills. That's not necessarily a good thing. You will get a 50% store credit if something you bought from them dies. They do cover that for a full year where others charge for a full 1 year guarantee. They also charge a 10% ($10 minimum) if you cancel an order before it ships. Fulfilling orders for live plants is not easy. It's not like a robot pulling a product off a shelf in a warehouse somewhere. Having worked in the business, and actually spending time in fields pulling trees & shrubs for orders, I can vouch that it is labor intensive.
- We mentioned it above but the new site design actually makes it tougher for a user in many ways.
- Their domain authority dropped 9 points in spring. Not a huge concern other than they dropped more than any other online nursery we review and haven't recovered from the drop.
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