Updated June 15, 2019
High Country Gardens Grade: B-
Overall rating: 81.5
Location: Shellburne, VT
|Years site Active||5|
|Range of sizes||6.5|
High Country Gardens Review
High Country Gardens has a good reputation, especially with water wise, xeriscape plants. They were sold in 2012 to American Meadows, who also has a solid reputation in the industry. High Country Gardens founder has remained, serving as lead horticulturist at High Country Gardens.
According to their website their plants are grown in New Mexico, Utah & Colorado and ship from their greenhouse in Denver. Their primary grow location is still in New Mexico. It's their administrative offices that are now located in Vermont, at American Meadows headquarters.
The only 2 places their rating score got dinged were selection & sizes. Keep in mind, this is just for evergreen trees & shrubs. It is not their major focus. When we checked on May 15th, High Country Gardens listed had 20 evergreen shrubs in stock.
Their return policy seems more than fair. "we will honor our satisfaction guarantee for up to one full year from delivery. We are happy to offer a one-time replacement (if available), an account credit or a refund. Shipping charges are non-refundable." One of a few places that even mention refund.
Their ship costs are also one of the lowest we've seen. Roughly 15%.
High Country Gardens Reviews from sources I trust reveals they have been getting hit with a fair amount of negative reviews this spring. The response from High Country almost always includes; :It's been a trying spring for us". If you plan on buying from High Country Gardens, you might want to call them first. They offer phone help from 7am to 7pm mountain time. Ask if they have any shipping delays. Don't accept a generic answer. If the person you speak to is unsure, ask them to talk to someone who can get your answers.
What were the red flags? Their Conditions of Use is super loooong. One piece seems like it would be hard to prove... "If you have followed our detailed planting and care instructions and you do not experience success..." How does anyone prove they followed planting & care instructions?
Their niche is perennials, bulbs, pre-planned gardens, wildflower seeds and some garden center items. They also sell a variety of grass plugs. In our opinion, High Country Gardens is a great place to shop for any of those categories.
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