GardenerDirect.com Review

Gardener Direct's rating was 65 which puts them at a D grade. Gardener Direct scores high marks for the range of sizes offered, selection and their return policy.  Everything else we grade didn't do as well.

Gardener Direct appears to have a decent selection of sizes.  When we checked on May 15^th, we saw  bare root as well as 1, 3 & 7 gallon sizes available.  They also seem to have some attractive prices.

We also gave them a solid 8 out of 10 for their return policy.  It's similar to others but they do say they will give a 100% store credit.  We've seen some that only offer 50%.  "GardenerDirect.com stands behind every plant we sell, so if your plant perishes within 30 days of receiving it please contact us right away for 100% store credit." 

Their terms of service are one of the longest we reviewed from all the sites selling evergreen shrubs online.  It was 12 pages when we copied it into a Word document.  12 pages!!!  

It appears some revisions have been made to the overall design for Gardeners Direct. The site is still a bit difficult to get around.  Site search, which we said in the past was useless has been revised. Some of the selections from their top menu, however, go to a page with a 404 error.  

While their prices seem reasonable, the ship costs can be high. We found a few evergreen shrub where  the ship cost did not match up with what they list as ship costs here https://www.gardenerdirect.com/shipping-rates.

They say they 'ships straight from the grower' but we couldn't find anything whether they were the grower or if they are a drop shipper that send orders to other fields around the country.